Cursos firefly
A strong foundation of basic networking concepts is fundamental to a successful career in information technology. Networking technologies underlie all IT activities and a strong comprehension of the hardware and protocols used to create networks is essential to future success. In this training course, you will learn how to configure a workstation to connect to …
In this lecture-only course, you will learn core concepts of how the Internet Protocol (IP) carries a Voice over IP (VoIP) packet. You will learn the fundamentals of Session Initiation Protocol (SIP) architecture, SIP-related IP services, the advantages and disadvantages of SIP Trunking as well as Quality of Service (QoS)-Related Protocol.
Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives. In this course, you’ll explore a structured way to approach and dismantle problems with a view toward optimum outcomes. Applying the techniques of critical …
Critical Thinking, Problem Solving & Decision Making Read More »
This boot camp-style course will help you to gain the foundational skills to perform the role of a business analyst (BA) in both waterfall and agile environments. You will learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product …
As companies increasingly adopt the agile methodology to manage a wide spectrum of projects, project managers and team members at all levels must learn how to effectively apply this approach to maximize results. If your role involves managing or working on projects in an existing agile environment or if your company is planning to implement …
IT projects come with distinct challenges for all project team members, and most of all for the project manager. In this course, you will learn the fundamentals and best practices of project management methodology as applied to IT initiatives. Using real-world scenarios and hands-on exercises, you will apply practical project management principles to successfully take …
Learn the fundamentals and best practices of project management through hands-on, real-world exercises. Ensure that you are delivering business value by assessing a project¡s business case, identifying stakeholders and their relationship to your project, capturing product requirements, and establishing quality metrics to guide the development of your product and reassess the business case. Define product …
This course is designed for anyone involved in the development and execution of organizational strategy. It is for program managers as well as people whose role interacts with programs, including portfolio managers, project managers, operational managers, and executives. You will learn to employ program management as a tool for ensuring the delivery of organizational benefits. …
In this course, you will learn the concepts, tools, and techniques to be able to: Perform basic trouble prevention activities early in a project Identify areas to focus on to reduce project failures Assess project health and identify when a project is in trouble Determine the need for project recovery based on a situation’s severity …
In this course, you will learn what it takes to maximize the number and strategic value of the projects that your organization completes. This course is designed for anyone involved in the development and execution of organizational strategy.
