Cursos firefly
In this course, you will learn what it takes to maximize the number and strategic value of the projects that your organization completes. This course is designed for anyone involved in the development and execution of organizational strategy.
In this course, you¡ll learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. The course begins by highlighting the characteristics of a quality process and the role of the business analyst in process analysis. You will learn how to identify business processes that could …
In this course, you’ll learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based arguments that highlight project benefits, costs, and risks to win approval for projects. You’ll learn the underlying structure and content of a business case as well as the role your audience …
In this course, you will be introduced to the project management life cycle and key project management concepts of constraints, stakeholders, scope, risk, and communication. Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge …
In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems thinking to plan quality into your project, prioritize requirements to meet customers’ quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and …
In this course, you will learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. Through hands-on exercises, you’ll learn to develop an integrated budget and schedule while monitoring project performance during execution. You will be introduced to analytical techniques, including creation of a work breakdown structure, network diagramming, …
Since a business analyst needs to accurately elicit, define, and document user requirements, understanding the users’ needs is key to an analyst’s success. By using logical data modeling, a business analyst can convey requirements in a way that can easily be validated, and doing so allows stakeholders to understand the requirements, business rules, and data …
As a business analyst and as part of identifying and documenting requirements, you must be able to explain how individuals will interact with a new or updated system. Use case modeling is a modern approach for describing system requirements by focusing on ‘actors’ to describe that interaction. In this course, you will learn how to …
Quality is the major business differentiator in IT. Studies such as the Chaos Report show that the most common cause of low quality is having poor, or poorly understood, requirements. Other common causes are poor design, code, and installation. While prevention of defects is the best cure, identifying and fixing defects as early as possible …
Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you’ll gain the skills to be an effective facilitator – one who can help stakeholders define their needs and form quantifiable …
